Q: What different between Business Email Standard and Business Email Premium ?
A: Business Email Standard use a shared hosting, Businsess Email Premium use a Virtual Private Server, Own a Private IP without sharing Brandwidth with anyone. Reduce the problem of sending spam and blacklist.
Q: Why Email Hosting on Windows systems prices higher than Linux systems.
A: Because Windows must use the Server Software License, such as the valuable Windows Server 2012 (SPLA), Plesk Control Panel, etc. from the Linux Open Source License as there is no charge for using the DirectAdmin Control Panel, and then there are inexpensive. So it can be checked in the price cheaper than Windows systems.
Q: Which Email Clients and protocols are supported?
A: You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different email clients to send/receive emails. The enterprise email product supports the POP, IMAP and MAPI protocols.
Q: How do I use my Webmail Interface??
A: To access your Webmail Interface, you can use the white-labelled URL: http://webmail.yourdomainname.com. Once on the log in page, you would need to login with your email address and the corresponding password.
Q: Which mobile phones can I access my mail from?
A: Your email can be accessed using any Smartphone or Tablet. Our fluidic webmail, built on HTML 5 & Javascript, is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.
Q: What is the space provided per Email Account?
A: You can customize your email storage space each user their own people as appropriate, but the e-mail storage space included with every Email Account must not exceed the area, according to the Package you subscribe to. How email storage space, the amount of the total subscribed area divided by the number of e-mail users - for example, if you use the Service Package 5 GB = 5000 MB divided by 25 Email Account = 200 MB/1 Email Account, etc.
Q: What ports do I need to use for Email Hosting?
A: Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for sending mails.
Q: Can I create mailing lists?
A: Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list. More information on this can be found in our knowledgebase.
Q: What is your SPAM policy?
A: We take a zero tolerance stance against sending of unsolicited email, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Q: Can I use Auto Responders?
A: es, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic, pre-set reply to an email, as soon as it is received at this email address. You can find out more about setting up an auto-responder from our knowledge base.